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Why is the recording not successful? / My announcement is not audible on the mailbox for external callers.
If the announcement cannot be heard by external callers despite successful activation, this is because the calls are not forwarded to your mobile box. The call forwarding to the mobile box is not set up correctly. Please set the call forwarding to ...My name is mispronounced. What can I do?
Please contact the support via the tab "Feedback" / "My name is pronounced slightly differently". Describe your change request as detailed as possible (phonetic transcription).My name has changed. How can I change my greeting?
In the "My data" tab, change your details (e.g. your surname) and save the change. Your new name will be produced automatically. Please note that it may take up to 15 working days until your new announcements are available in the usual way via our ...I would like a customised announcement?
The texts are determined by your marketing department and/or company management in the sense of a CI-compliant, uniform external presentation. We recommend that you forward the topic to your internal contact person in order to push your request ...How can I use the Enter prices voicemail for additional numbers?
You are welcome to use the Enterpriese Voicemail for another phone number. Please register with a different user name to create a new user account.
Popular Articles
Call forwarding
If the announcement cannot be heard by external callers despite successful activation, this is because the calls are not forwarded to your mobile box. The call forwarding to the mobile box is not set up correctly. Please set the call forwarding to ...Extend ringtone - This is how it works
More time to answer a call: we show you how to make your mobile phone ring longer. One second too late and the caller has already been transferred to your mailbox. By default, your mailbox switches on after 15 seconds. This does not have to be the ...Mailbox PIN incorrect
You can find out how to access the mailbox menu and find out your mailbox PIN under your provider's link and in the help section of your mobile phone provider. Telekom Vodafone O2 Good to know: The mailbox PIN is only requested if you do not listen ...Enable / Disable Mailbox
To activate a professional greeting to your mailbox (for example via our web service), your mailbox must first be activated and correctly set up. Please use the instructions provided by your mobile phone provider. You will find step-by-step ...My absence is still active?
The last activated greeting always remains active until it is overwritten by another greeting. It is necessary that you activate the new greeting via your HiProCall Web Account. When you activate an out-of-office greeting, you are asked whether this ...