I would like a customised announcement?
The texts are determined by your marketing department and/or company management in the sense of a CI-compliant, uniform external presentation.
We recommend that you forward the topic to your internal contact person in order to push your request internally.
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My name has changed. How can I change my greeting?
In the "My data" tab, change your details (e.g. your surname) and save the change. Your new name will be produced automatically. Please note that it may take up to 15 working days until your new announcements are available in the usual way via our ...
Why is the recording not successful? / My announcement is not audible on the mailbox for external callers.
If the announcement cannot be heard by external callers despite successful activation, this is because the calls are not forwarded to your mobile box. The call forwarding to the mobile box is not set up correctly. Please set the call forwarding to ...
My name is mispronounced. What can I do?
Please contact the support via the tab "Feedback" / "My name is pronounced slightly differently". Describe your change request as detailed as possible (phonetic transcription).
Call forwarding
If the announcement cannot be heard by external callers despite successful activation, this is because the calls are not forwarded to your mobile box. The call forwarding to the mobile box is not set up correctly. Please set the call forwarding to ...